Guide 8: App Settings and Preferences

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In this guide we will walk through the app's settings, including your hubs, family sharing, notifications, themes, firmware updates, and support.

Opening Settings

Tap Settings at the bottom of the app. This page contains everything related to your TankSync account and your hubs.

Profile and Plan

At the top you'll see your name, email address and plan. Lifetime Pro is included with every TankSync hub, so there is nothing to renew.

Hubs

This section lists every hub you own. Next to each one you'll find buttons to:

• Make it the active hub, if you have more than one
• Open its settings (the gear icon): light ring, buzzer, quiet hours and tools, as covered in Hub Settings
• Edit its name
• Delete it from your account

To add another hub, tap + Add Hub.

Support

The Support section lets you contact us from inside the app. Tap + New ticket, choose a category, add a subject and the details, then tap Submit ticket. We reply in the app, and you can follow the conversation there.

You can always email support@smartghar.org instead.

Privacy

Support data access controls whether our support team can see your tanks and history to help diagnose a problem. Turn it on or off at any time, and tap Who viewed my data to see when support has looked at your data.

Family Sharing

Share a hub with up to 5 people. Enter their email address, choose Viewer or Controller, and tap Share. If they don't have a TankSync account yet, the invite starts working when they sign up with that email.

Notifications

We recommend turning on Push notifications so you're alerted whenever TankSync detects something important: low water, an empty tank, near overflow, a possible leak, a tank unit going offline, or low battery.

Push notifications need the app installed on your Home Screen (see Cloud Setup). You can turn them off at any time.

Appearance

Choose Auto, Light or Dark. Auto follows the time of day: light from 06:00 to 18:00 and dark the rest of the time. Picking Light or Dark overrides it.

Local Network Access

This section has a link to each hub's own web page, where you'll find Wi-Fi, light ring and other hub settings. These links only work when your phone is on the same Wi-Fi as the hub.

Firmware Updates

Tap Hub & Transmitter updates to check for and install hub updates from anywhere.

As covered in the firmware updates guide, hub updates are recommended, while tank unit updates should only be done if we specifically ask you to.

Signing Out

If you need to sign in with another account, tap Sign out at the bottom of the Settings page. Your hubs and tanks stay linked to your account, so signing back in picks up exactly where you left off.