Pre-Order Info
Pre-orders are live for the first production batch.
First batch ships July 2026, capped at 100 Solo + 50 Trio kits. Order now to lock in launch pricing and Lifetime Pro on every hub you buy.
What you get by pre-ordering
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Locked-in launch pricing — no future price increase touches your order, ever.
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Lifetime Pro included on every Solo and Trio kit — yours forever, no card, no renewal, no expiry. Tied to the hub's MAC address so it follows the hardware through gifts and resale.
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Priority production-batch allocation — first paid, first shipped. The earlier you order, the earlier you get yours.
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30-day satisfaction guarantee — try TankSync risk-free for 30 days after delivery. Doesn't fit your setup? Full refund, no questions asked.
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1-year hardware warranty — we repair or replace any unit that fails under normal use within 12 months of delivery.
When do pre-orders ship?
First production batch: July 2026. Orders ship in the sequence they're received — first paid, first dispatched.
Each kit's hub MAC address is registered to your account the moment you order, so your Lifetime Pro subscription is ready to activate the first time you power the device on. No claim code, no manual setup.
Batch caps — why we're limiting the first batch
We're capping the first batch so we can hand-QC every unit and stand behind the firmware on the field. The second batch (October 2026) will be larger.
| SKU | First-batch cap |
|---|---|
| TankSync Solo (1 hub + 1 tank sensor) | 100 kits |
| TankSync Trio (1 hub + 3 tank sensors) | 50 kits |
| Extra Tank Sensor (add to existing hub) | 100 sensors |
| Hub Add-on / Replacement (second site, backup, growth) | Unlimited |
Can I cancel my pre-order?
Yes — full refund any time before your kit is dispatched. Cancel from your account dashboard or email support@smartghar.org.